![]() New Jersey Representative Bill Pascrell actually said that he was trying to get into the presale, too, but couldn't get through. And, you know, like you said, the Swift stuff has politicians paying attention. And that's because of Ticketmaster's relatively new dynamic pricing plan that sets aside a certain number of tickets where the prices can, like, fluctuate depending on demand. And I don't know - same, if you remember, with Bruce Springsteen fans. At a reasonable price because, like, people were stressing out about how much they were costing. Like a few weeks ago, I was one of the lucky few to cop Blink-182 tickets, you know. It's an incredibly frustrating and chaotic time for anyone trying to score a T-Swift ticket.ĬHANG: Well, I mean, it's not just Taylor Swift, right? Like, I feel like I have been hearing a lot of criticism towards Ticketmaster lately. And, you know, with this cancellation of the general, I don't know. It talks about how, like, there was just an unprecedented amount of fans on top of a, quote, "staggering number of bot attacks," which strained their website during the presale. LIMBONG: You know, it talks about - yeah. It's very dramatically titled "The Taylor Swift On-Sale Explained." And. ![]() So they haven't gotten back to me yet, but there's a statement on their website right now. They got their special little codes and were all set to go, but just the sheer amount of people on the website caused it to, like, crash, slow down and kick people out of line.ĬHANG: OK, so what is Ticketmaster saying about all of this? Like, how apologetic have they been? Now, the problem was that, during the presale, you know, like, you know, fans are ready to go. So it's, like, theoretically your best shot at hearing - I don't know - like, an early hit like "Tim McGraw" or something on top of the stuff she's made since COVID. And this tour in particular is being billed as, like, a career retrospective. But this tour is, like, a huge deal, right? She hasn't toured since 2018 because of COVID. So I don't - yeah, I don't know if you're a Swiftie or not, but. I don't know if they're Swifties, too, but let's just back up here. So we're now seeing members of Congress this week weighing in on this whole Ticketmaster meltdown. OK, so to help us understand what is going on, we're joined now by NPR's Andrew Limbong. If you wanted to make sure.ĬHANG: (Laughter) And today Ticketmaster announced that the general on-sale for tickets has been cancelled due to extraordinary demand and insufficient remaining ticket inventory. UNIDENTIFIED PERSON #3: This presale clusterf*** was partially by design. It kept crashing, kicking people out of line. UNIDENTIFIED PERSON #2: Guys, Ticketmaster had all these technical issues. UNIDENTIFIED PERSON #1: The funniest thing is Ticketmaster gaslighting us, being like, we had no clue this many people would be buying tickets. ![]() The demand for presale tickets for Swift's upcoming tour caused the ticketing service Ticketmaster to crash, which caused fans to flood TikTok with complaints about the whole fiasco. OK, so we all know that Taylor Swift is a master at soundtracking heartbreak, but now heartbreak is something Swifties all around the world know all too well.
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